Privacy Notice

Policy statement

Balham Community Centre

Alderbrook Primary School

London

SW12 8PP

A company limited by guarantee. Registered in England and Wales: No. 04488548

Registered Charity No. 1094316

Introduction

We are committed to ensuring that any personal data we hold about you and the children we provide care for is protected in accordance with data protection laws and is used in line with your expectations.

This privacy notice explains what personal data we collect, why we collect it, how we use it and how we protect it.

What personal data do we collect?

  • We collect personal data about you and your child to provide care.

  • Personal details that we collect about your child include:

  • Your child’s name, date of birth, address, health and medical needs and any special educational needs, dietary needs including likes and dislikes

  • We also ask for information about who has parental responsibility for your child and any court orders pertaining to your child.

Personal details that we collect about you include:

  • Your name, home and work address, phone numbers, emergency contact details and family details.

This information will be collected from you directly in the registration form.

Why we collect this information and the legal basis for handling your data

We use personal data about you and your child in order to provide childcare services and fulfil the contractual arrangement you have entered into. This includes using your data to contact you in case of an emergency:

  • To support your child’s wellbeing and development

  • To manage any special educational, health or medical needs of your child whilst at our setting

  • To maintain contact with you about your child’s progress and to respond to any questions you may have

  • To keep you updated with information about our service

With your consent, we will also record your child’s activities using photographs. You will have the opportunity to withdraw your consent at any time for images taken by confirming so in writing.

We have a legal obligation to process safeguarding data about your child should we have concerns about their welfare. We also have a legal obligation to transfer certain information about your child to the school that they attend.

Who do we share data with?

In order for us to deliver childcare services we will also share data as required with the following categories of recipients:

  • Ofsted - during an inspection or following a complaint about our service.

  • The local Authority (if you are making any claims for support)

  • The government’s eligibility checker for tax free childcare

  • Our insurance underwriter (if applicable)

  • The school that your child is attending

We will also share your data if:

  • We are legally required to do so , for example, by law, by a court or the Charity Commission

  • To enforce or apply the terms and conditions of your contract with us

  • To protect your child and other children; for example sharing information with social care or the police

  • It is necessary to protect our/or others rights, property or safety

We will never share data with any other organisation to use for their own purpose.

How do we protect your data?

We retain your child’s personal data for 3 years after your child no longer uses our services or until our next Ofsted inspection after your leaves our setting.

Medication and accident records are kept longer according to legal requirements.

In some instances (child protection), or other support service referrals) we are obliged to keep data for longer if it is necessary to comply with legal requirements.

Your rights with respect to your data

You have the right to:

  • Request access, amend or correct your/your child’s personal data

  • Request that we delete or stop processing your/your child’s personal data for example where the data is no longer necessary for the purpose of processing and

  • Request that we transfer your/your child’s personal data to another person

If you wish to exercise any of these rights at any time or if you have any questions comments or concern about this privacy notice, or how we handle your data please contact us. If you have continue concerns about the way your data is handles and remain dissatisfied after raising your concern with us, you have the right to complain to the Information Commission Office (ICO). The ICO can be contacted at: Information Commissioner’s Office

Wycliffe House,

Water Lane

Wilmslow

Cheshire

SK9 5AF

Or ico.org.uk